These terms of use (the “Terms”) govern your use and access to our services, which includes our website(s), our mobile application(s), our application programming interfaces, notifications and all other information and content appearing therein (collectively our “Platform”).
By using and/or accessing our Platform, you agree to these Terms. Use of our Platform constitutes acceptance of these Terms and forms a legally binding contract between you and Boutir in relation to your access to and use of our Platform. If you are using our Platform on behalf of an entity, you will be deemed to have authority to act on behalf of that entity and are agreeing to these Terms on behalf of that entity.
In addition to these Terms, Customers please click for additional terms that apply to your use of our Platform. Merchants please click for additional terms that apply to your use of our Platform.
In these Terms, the following definitions apply:
We / Boutir: | Boutir Limited, a company incorporated in Hong Kong with its registered office situated at Unit 1201-1204, Texwood Plaza, 6 How Ming Street, Kwun Tong, Kowloon, Hong Kong and online at: http://www.boutir.com. |
You / User: | Any party accessing or using our Platform whether as a Merchant, Customer or casual browser. |
Merchant: | The business entity and/or the individual, whether fee paying or non-fee paying users of the Platform, to create its online store for the purpose of offering products or services via our Platform. |
Customers: | The business entity(ies) and/or individual(s), visiting the Merchant’s online store as registered or unregistered members. |
Our Platform may integrate with third-party software to provide a full suite of functionalities to our Users. We are not responsible for any issues and/or direct or indirect losses arising from the use of any third-party software. Your access and use of the third-party software is governed by the terms of service and/or the user agreements of that software.
We accept no responsibility whatsoever for adverts featured on the Platform. If you agree to purchase goods and/or services from any Merchant or third party that advertises on the Platform, you do so at your own risk. The advertiser and Merchant (if the goods or services were purchased from or through one of the Merchants), not Boutir, is responsible for such goods and/or services and if you have any queries or complaints in relation to them, your only recourse is against them.
From time to time, we may amend these Terms by posting the updated terms on our Platform. If we make material changes, we will notify you of the changes before they become effective. By continuing to use our Platform and our services after the changes come into effect means that you agree to be bound by the revised Terms.
In addition to the Terms, the following additional terms shall apply to all Customers:
In the event that any Customer decides to vary an order that has already been placed with a Merchant for whatever reason (the “Change”), the Customer shall contact the Merchant directly. The Merchant’s terms of sale shall govern the Change and Boutir plays no part in the Change and shall not be held liable for any claims whatsoever arising out of or in connection with the Change.
If the Customer wishes the terminate a contract to purchase any product or service for for reasons not limited to any defect in all or part of the goods and/or services provided (the “Termination”), he or she shall contact the Merchant directly. The Merchant’s terms of sale shall govern the Termination and Boutir plays no part in the Termination and shall not be held liable for any claims arising out of or in connection with the Termination.
In addition to the Terms, the following additional terms shall apply to all Merchants:
In order to provide a reliable and high-quality service, Boutir has a Fair Use Policy ("FUP") in place to establish an equitable balance across Services for all Merchants. The purpose of this FUP is to prevent excessive use that may unreasonably impact the availability of the Service for other users.
The FUP applies to this Agreement in respect of the Service provided by Boutir and to the online store (website), transactions and customers created by using Boutir’s Services. Whilst Boutir undertakes to handle the website traffic on behalf of all its Merchants, if an unreasonably large amount of traffic is detected to be generated for an individual Merchant, or that automated behaviour is detected, this Fair Usage policy will apply.
Our Fair Usage for any Service with unlimited usage or without stating the usage limit is based on regular usage of 1 Merchant, determined to be 500 sms sent in a month for member registration and login, 10,000 transactions in a day. Boutir reserves the right to charge the Merchants for the additional usage after reaching the fair usage level.
Furthermore, any changes to Fair Usage can be determined by Boutir at its sole discretion and may be calculated from the online store traffic made by a Merchant and comparing this against other Merchants, or otherwise by virtue of the experience of Boutir in dealing with the Merchant's individual requirements and the conduct of their account.
If we in our sole opinion decide that your usage does not reflect the Service being subscribed to, your online store may be restricted until your next subscription cycle.
For any unreasonably high usage or sharing of login details outside of the original Merchant with the Subscription, Boutir reserves the right to block or permanently delete your account without any notice. No claim of any sort in this regard will be accepted and no refunds will be issued. By using our Service, you commit us that any of your claim/dispute in this regard raised by you or by your bank will be automatically rejected.
From time to time we may offer free trials for Subscription Plans. To register for a free trial, you may be required to provide an applicable billing payment method. In the event that you subscribe to the free trial, you agree to give Boutir a pre-authorisation to charge for the subscription fee that will be applicable for the Subscription Plan if you continue with the Subscription Plan after the free trial expires. It is possible that some financial institutions may perceive these requested amounts as actual pending charges. These are not actual charges, and Boutir will not be responsible for any results, such as an overdraft fees, that may occur with your account as a result of such authorisations.
No refund of any amount paid shall be granted under any of the following circumstances: (a) the conversion of a free trial to a paid service; (b) the collection of any fee for any active membership or other subscription service; or (c) the collection of fees or other payment for any other product or service.
This translation is provided for your convenience only. Each party agrees that the agreement is entered into in the English language. In the event of an inconsistency between the translation and the English version, the English version shall prevail.
本使用條款 (下稱「條款」) 規限閣下使用及閱覽我們的服務,包括我們的網站、流動應用程式、應用程式介面 (API)、通知及當中顯示的任何資料或內容 (統稱為我們的「平台」) 。
使用我們的平台已等同同意使用條款,並構成閣下與掌舖 (Boutir) 之間就使用及閱覽我們的平台訂立之合約,此合約具有法律約束力。如閣下正作為一實體的代表使用我們的平台,即視作閣下具有權限代表該實體,並代表該實體同意這些條款。
除一般條款以外,顧客請點擊此處查閱針對適用閣下使用我們平台之附加條款;而商戶請點擊此處查閱適用閣下使用我們平台之附加條款。
以下定義適用於本使用條款:
我們/掌舖 (Boutir): | 於香港註冊登記的掌舖有限公司 (Boutir Limited),地址為中國香港特別行政區九龍觀塘巧明街6號德士活工業中心1201-1204號,公司網址為 http://www.boutir.com。 |
閣下/用戶: | 任何以商戶、顧客或一般瀏覽者身分閱覽或使用我們的平台之人士。 |
商戶: | 以業務實體/個人名義登記,使用平台創建網上商店,並透過我們的平台銷售產品或服務之付費及非付費平台用戶。 |
顧客: | 以業務實體/個人名義登記,前往商戶的網上商店之註冊及非註冊會員。 |
我們的平台或整合第三方軟件的技術,從而為用戶提供全面的配套功能。我們對使用任何第三方軟件所引致的任何問題及/或直接及間接損失,概不負責。閣下閱覽及使用第三方軟件的權利受該軟件的使用條款及/或締約約束。
我們對平台上的廣告不承擔任何責任。 如果閣下同意向於平台上刊登廣告的任何商戶或第三方購買商品和/或服務,閣下將須自行承擔風險。 廣告商及商戶 (如商品或服務為透過其中一位商戶購買),須對此類商品和/或服務負責,如閣下對此有任何疑問或投訴,向他們提出反對將是唯一辦法。
我們可透過在我們的平台上發佈已更新的條款而不時修訂這些條款。如我們作出重大更改,我們會在相關更改生效前通知閣下。在相關更改生效後繼續使用我們的平台及服務,即意味著閣下同意受經修改的政策所約束。
如使用條款的中英文版本有歧義,將以英文版本為準。
除上述條款外,以下附加條款適用於所有顧客:
如任何顧客出於任何原因而決定更改已向商家下達的訂單 (「變更」),顧客應直接聯絡商戶。相關變更將受商戶的銷售條款所規限,掌舖不參與相關變更,也不會對因變更引起或與之相關的任何索賠承擔責任。
如顧客因不同原因 (包括但不限於所購買的全部或部分商品及/服務出現任何缺陷 (「終止」),而希望終止購買任何產品或服務的合約,他或她應直接與商戶聯絡。相關終止將受商戶的銷售條款所規限,而掌舖不參與終止過程,亦不會對因終止合約而引起或與之相關的任何索賠承擔責任。
除上述條款外,以下附加條款適用於所有商戶:
為提供可靠及優良質量的服務,掌舖制定公平使用政策,為所有商戶享用服務期間能建立符合公平原則的平衡狀態。 此政策目的在於預防過度使用服務,致使其他用戶享用服務的過程中遭受不合理的影響。
公平使用政策適用於針對掌舖就提供服務及使用掌舖服務創建的網上商店 (網站)、交易及客戶而訂立的本協議。掌舖承諾代表其所有商戶處理網站流量,惟如有個別商戶產生不合理的大量流量,或任何自動化行為獲系統檢測,將列入本公平使用政策規管之範圍。
對無限用量或未設有用量限制的任何服務,一個正常使用服務的商戶之公平使用定義基準為每月發送500條用於會員註冊及登入之短信,以及每天10,000項交易,而掌舖保留向超越合理用量之商戶收取額外使用費用之權利。
此外,掌舖可自行決定對合理使用的定義作出任何更改,亦可根據商戶的網上商店流量,將其與其他商戶比較作計算評估,或根據掌舖對商戶認知的個別需求及其帳戶往績作計算。
如我們單方面認為閣下訂閱之服務未能涵蓋實際用量,閣下的網上商店或會受限制,直至下一個訂閱週期開始。
如商戶使用訂閱服務期間有不尋常,不合理的過高用量,或與原先訂閱的商戶以外之人士或實體共享帳戶資料,掌舖保留封鎖或永久刪除閣下帳戶的權利,而恕不另行通知。此情況下,任何形式的索賠均不會獲受理,亦不會設有退款。閣下如使用我們的服務,即表示向我們承諾,閣下或閣下銀行就此提出的任何索賠/爭議將被自動拒絕。
我們或會不時提供各訂閱服務的免費試用計劃,註冊免費試用計劃或需提供適用的繳款方式。如閣下訂閱免費試用計劃,則表示同意預先授權掌舖收取適用於該訂閱計劃之費用。如閣下於免費試用期滿後繼續訂閱相關服務,部分金融機構或視費用為實際待繳款項。此類款項並非實質收費,而閣下帳戶因此類授權而產生之任何結果,例如透支費用等,掌舖概不負責。
於下列任何情況下,已支付的任何款項均不予退還: (a) 免費試用轉為付費服務; (b) 對任何活躍使用的會籍或其他訂閱服務收取的任何費用; (c) 對任何其他產品或服務收取的費用或其他款項。